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FAQ’s

We know you have questions and you’ve come to the right place to answer them!  If you don’t see the question or answer you need, please reach out to us on our Facebook page or via email at info at onceamonthmeals.com and please include the following:

  • First and last name associated with your Paypal/Stripe Account.
  • First and last name associated with your membership account (if different than above).
  • Email address associated with your Paypal/Stripe Account.
  • Nature of your question/problem/concern.

Membership FAQ- Everything you need to know about a Once a Month Meals Membership.

 

Freezing 101 FAQ- Not sure if you can freeze eggs?  Curious about what freezer containers we recommend?  This page will walk you through the basics of freezer cooking.

 

Billing FAQ- If you have a question about the billing for your OAMM account, this is your place!

 

Technical FAQ- Having trouble with documents?  Not sure how to reset your password?  Find the answers here!

 

Paypal to Stripe FAQ – If you were a basic member before August 21, 2013 and want to upgrade to Pro, you will need to follow some very careful steps. These are step-by-step directions on how.