LIVE Chat:

The fastest way to contact a Once A Month Meals staff member is to access our customer service chat (found in the bottom right-hand corner of our homepage):

    • We will respond within 24 business hours Monday – Friday.


You can also contact us with questions or concerns by sending an email to:


For informal questions or general freezer cooking questions, you may also wish to solicit feedback from our community via:



If you need to contact us via phone, you can reach us at 330-817-6266. Please leave a voicemail with your email address and we will respond via email.

We want you to have personalized service so we have chosen not to outsource our customer engagement at this time. This means there may be times we are unavailable after normal business hours or during holiday weekends. Please know we will be in touch the next business day.