Technical Support

When technology just isn’t going your way, come here to save your sanity and get back to cooking ASAP!

Why is My Menu Expired?

We’re constantly striving to add new recipes and menus at Once a Month Meals to help you meal plan.  In August 2018, we started offering Limited Time Only Menus.  These menus are only available for the month they are released…

Help! I’m having technical issues!

If you run into trouble with any browser using the Once a Month Meals site or MenuBuilder features, feel free to reach out to us via chat during business hours (M- F 10am-2pm, and 2pm-5pm on the weekends EST) via the…

How do I add my own recipes?

Currently, we do not have the ability for members to add their own recipes to MenuBuilder. Before we add recipes to our system they must be tested for accuracy and compatibility with freezing. Until we are able to implement a…

How to Print My Menu Resources

In order to print your menu resources, you must download them. Step 1: Set Your Serving Size. Before you download your documents, double check your serving size. You can increase and decrease as low or as high as you wish….

How do I contact Once a Month Meals?

LIVE Chat: The fastest way to contact a Once a Month Meals staff member is to access our live customer service chat (found in the bottom right-hand corner of our homepage) during our regular business hours, which are: Sunday through…