Technical Support

When technology just isn’t going your way, come here to save your sanity and get back to cooking ASAP!

Help! I’m having technical issues!

If you run into trouble with any browser using the Once A Month Meals site or MenuBuilder features, feel free to reach out to us via chat (M-F) via the orange icon in the bottom right-hand side of our site….

How do I add my own recipes?

Currently, we do not have the ability for members to add their own recipes to MenuBuilder. Before we add recipes to our system they must be tested for accuracy and compatibility with freezing. Until we are able to implement a…

How to Print My Meal Plan Resources

In order to print your meal plan resources, you must download them.* Step 1: Set Your Serving Size. Before you download your documents, set your serving size. You can increase and decrease as low or as high as you wish….

How do I contact Once A Month Meals?

LIVE Chat: The fastest way to contact a Once A Month Meals staff member is to access our customer service chat (found in the bottom right-hand corner of our homepage): We will respond within 24 business hours Monday – Friday….